CML International S.p.A. or Ercolina® or IBP PEDRAZZOLI (“we”, “our” or “ – –”) operates the Ercolina® website.

This page informs you of our policies regarding the collection, use, and disclosure of personal information, account information, and log information when you use our service. We will not use or share your information with anyone except as described in this Privacy Policy.

We use your personal information to provide and improve the Service and, when you agree, to contact you with additional information and offers related to the Service. By signing up to use our Service and adhering to our uses of your information, you agree to the collection and use of your information in accordance with this policy (the “Privacy Policy”). Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meaning as in our Terms and Conditions.

Collection of information

Personal information

When you sign up for our Service and while using our Service, you may provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information includes your name, your company or business name, a description of your company, your email address, and your mailing address (“Personal Information”).

Account information

When you register for our Service and while using our Service, you may also provide us with information about the subscription you choose, such as the plan, billing method, and effective dates of your subscription (“Plan Information”) and information related to your use of our Service, such as the name of the calendars you create, the names and emails of other users you invite to collaborate with you, any information you have made available by linking your social media accounts (ID, URL, name, account profile picture, and any analytics that CML International S.p.A. is able to collect under each social media company’s terms of use), any content entered (whether media or copy), any criteria selected (e.g., targeting by audience, budget , etc.), and all scheduled dates (“Content Information” and collectively with Plan Information the “Account Information”).

Registry data

We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This log data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of the service you visit, the time and date of your visit, the time spent on those pages, and other data generated by cookies (see the Cookies section below for more information).

Use of information

We collect personal information and plan information for the purpose of providing service, identifying and communicating with you, responding to your inquiries/requests, servicing your account, improving our services, and to the extent you have not opted out, contacting you with information about our services and offerings. We will retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of our legitimate business interests and to meet any legal or reporting requirements.

We collect content information and log information for the purpose of providing and improving the service and to advertise to you through remarketing.

We may link or combine Personal Information that we collect and/or receive about you and Registry Data and Account Data that we automatically collect during your visit to our website. This allows us to provide you with a personalized experience that enhances our Service.

Third-party data processors

CML International S.p.A. engages certain third parties that may process data submitted to Ercolina® or IBP PEDRAZZOLI to perform certain business functions and increase the functionality of the Service. These companies provide assistance in processing payment, monitoring and analyzing the way our service and other services are used. When we engage another company to perform these functions, we may provide them with information, including personal information, log data, and account information, in connection with their performance of these functions. These sub processors are listed below, as they may be updated by CML International S.p.A. and Ercolina® from time to time:

  • Amazon Web Services, Inc.
  • The Rocket Science LLC dba MailChimp group.
  • Google Inc. (Google Analytics and GSuite)

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose. These third parties may analyze the data we provide, combine that data with publicly available data, and provide us with access to their analysis and reports.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and transferred to your device. We use cookies to collect information in order to improve our services for you. Third parties we work with may also use cookies to help us analyze how our users are using the Service.

You can ask your browser to refuse all cookies or to indicate when a cookie is sent. The Help feature of most browsers provides information on how to accept cookies, disable cookies, or alert you when you receive a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Our site integrates with your social media accounts. These integration features may set a cookie to allow the functionality to work properly. Social media features are hosted on our site or by a third party, and your interactions with these features are governed by the privacy policy of the company providing them.

Behavioral Remarketing

CML International S.p.A. uses Google AdWords, Facebook Ads, Twitter Ads, LinkedIn Ads, AdRoll, Criteo, Outbrain and Taboola to advertise to you on third-party websites after you visit our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on past visits to our Service.

The Google AdWords remarketing service is provided by Google Inc.

You can customize Google’s Display Network ads by visiting the Google Ads Settings page:

Google also recommends installing the Google Analytics opt-out browser add-on – – for your web browser. The Google Analytics opt-out browser add-on gives visitors the ability to prevent data from being collected and used by Google Analytics.

For more information about Google’s privacy practices, visit Google’s privacy and terms webpage:


We may use your personal information to contact you with newsletters, promotional or marketing materials, and other information that may be of interest to you. If you do not wish to receive such messages from us, you will be able to tell us by checking certain boxes on the forms we use when we first collect your contact information. You may also opt out of receiving any or all of these communications from us by updating your preferences from your account page or by following the unsubscribe link or instructions provided in any e-mail we send or by contacting us.

Publicly accessible posts and blogs

Our website facilitates the publication of your posts on various social media accounts and may include publicly accessible blogs or community forums. Any information you post on your social media accounts or provide in our blog/forum can be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, please contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. In the event that you wish to remove information from your social media account, you acknowledge and agree that you may do so only according to the terms and policies of each site.

Data Controller in the EU

If you primarily use our Services to assist third parties with their social media management projects within the European Union (“EU”), we will process all data received from you as a data processor on your behalf. Under EU law, you are classified as a data controller of your client’s data and are responsible for compliance with certain data protection laws. Please contact the offices of CML International S.p.A. if you wish to supplement our policies to adhere to data security requirements.

Compliant with the laws

We will disclose your personal information where required by law or subpoena or if we believe such action is necessary to comply with the law and reasonable requests for law enforcement or to protect the security or integrity of our Service.

Your rights with respect to your personal information

In accordance with applicable privacy law, you have the following rights with respect to your Personal Information that we hold:

  • Right of access and portability. The right to obtain access to your personal information along with certain information and to receive that personal information in a commonly used format and to take it to another data controller.
  • Right of rectification. The right to have your personal information corrected without undue delay if such personal information is inaccurate or incomplete.
  • Right to cancellation. The right to obtain the deletion of your Personal Information without undue delay in certain circumstances, such as where the Personal Information is no longer needed in relation to the purposes for which it was collected or processed.
  • Right of restriction. The right to obtain restriction of the processing we undertake on your personal information under certain circumstances, such as when the accuracy of your personal information is disputed by you, for a period that allows us to verify the accuracy of such personal information.
  • Right to object. The right to object, on grounds relating to your particular situation, to the processing of your Personal Information, and to object to the processing of your Personal Information for direct marketing purposes, insofar as it is related to such direct marketing.
  • If you wish to exercise any of these rights, please contact us. Upon request, we will provide you with the information as to whether or not we retain your personal information. You can access, correct, or request deletion of your personal information by logging into your account or contacting us. We will respond to your request within 30 days.

Business Transaction

If CML International S.p.A. is involved in a merger, acquisition or sale of assets, your Personal Information may be transferred as a corporate asset. In such cases, we will provide notification before Personal Information is transferred and/or becomes subject to a different Privacy Policy.


The security of personal information is important to us and we are committed to implementing and maintaining reasonable and commercially acceptable security procedures and practices appropriate to the nature of the information we maintain to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please keep in mind that no Internet transmission or electronic storage method is 100% secure, and we cannot guarantee the absolute security of the personal information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to – and maintained on – computers located outside your state, province, nation or other governmental jurisdiction where data protection laws may be different from those of your jurisdiction.

Your consent to this Privacy Policy followed by the submission of such information represents your consent to such a transfer.

Links to other sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. It is your responsibility to review the privacy policy of each site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party site or service.

Children’s privacy

Only people 18 years of age and older are allowed to access our service. Our service does not cater to children under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under the age of 13. If you are a parent or guardian and learn that your children have provided us with personal information, please contact us. If we learn that we have collected personal information from children under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to this privacy policy

This Privacy Policy is effective as of March 24, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately upon being posted on this page.

We reserve the right to update or change our privacy policy at any time and you should check this privacy policy periodically. Your continued use of the Service after the posting of any changes to the Privacy Policy on this page will constitute your acknowledgement of the changes and your agreement to comply with and be bound by the revised Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you via the e-mail address you have provided to us, or by posting an important notice on our website.

Contact us

If you have any questions about this Privacy Policy, please feel free to contact us at

Last updated: February 1, 2020